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Free U.S. shipping on all $30+ orders
We offer a generous return policy of 45 days with no return or restocking fees, no questions asked, with only a few restrictions. After 45 days, a restocking fee will be deducted from the refund as noted below.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Any items that are returned more than 60 days after delivery are subject to a restocking fee of 20% of the value of the items or $20.00, whichever is greater.
Late or missing refunds (if applicable)
If you have not received an expected refund, please contact us using the Contact Us panel.
Closeout items are non-refundable. If they are returned to us a restocking fee will be applied.
Shipping Your Return:
To return your product, you should mail your product to: Bear Creek Beads, 225 Dodge Trl, Keller TX 76248, United States